General

Samaritans

An all-day helpline.
Phone 0800 726 666.

What's Up

Phone counselling is available Monday to Friday, 1pm–10pm and weekends, 3pm–10pm.
Online chat is available 7pm–10pm daily.
Phone: 0800 942 8787.

Youthline

Phone: 0800 376 633.
Free Text 234.
Email talk@youthline.co.nzor chat online.

Kidsline

For young people, up to 18 years of age. Open 24/7.
Phone: 0800 54 37 54 (0800 KIDSLINE).

1737

Text or talk with a trained counsellor 24 hours a day.
Free service. Text or phone: 1737.

The Lowdown

Straight up answers and help for when ‘life sucks’.
Email team@thelowdown.co.nzFree text 5626.

Depression or suicide crisis helplines

Depression Helpline

A free 24/7 helpline.
Phone: 0800 111 757.

Lifeline

A telephone counselling service that provides 24 hours a day, 7 days a week counselling and support.
Phone: 0800 543 354.

Mental Health Foundation

Phone: 09 623 4812.

Suicide Crisis Helpline

Provides support, information and resources to people at risk of suicide, family / whanau, friends affected by suicide and people supporting someone with suicidal thoughts and/or suicidal behaviours.
Phone 0508 TAUTOKO (0508 828 865).

Help with porn

The Light Project

Provides advice on where to go and apps you can download to help.

Safe to Talk

For support with sexual harm contact Safe to Talk:,
text 4334 or try Maori Safe to talk or Pasifika Safe to talk.

Bullying, grooming or sextortion

Netsafe

Keeps people safe online and provides free help seven days a week.
Free phone 0508 638 723,
email help@netsafe.org.nz
or text 4282.

Mental Health Foundation

Phone: 09 623 4812.

Youthline

Phone: 0800 376 633.
Free Text 234.
Email talk@youthline.co.nzor chat online.

Kidsline

For young people, up to 18 years of age. Open 24/7.
Phone: 0800 54 37 54 (0800 KIDSLINE).

Shine

0508 744 633 – free telephone counselling line.

Gender and/or sexual identity

OUTLine NZ

Provides confidential sexuality and or gender identity confidential telephone helpline support.
Phone: 0800 688 5463 (0800 OUTLINE)

Rainbow Youth

Dedicated to helping young queer and gender diverse (LGBTQIA+) young people up to the ages of 27, as well as their wider communities.

Legal Help

Youth Law

A free legal service for those under 25 yrs.
Phone: 0800 884 529.
Email info@youthlaw.co.nz